Get in Touch With Us

Got a question about how we review online sportsbooks, spotted something that needs updating, or want to flag an issue with a listing? This page explains the best way to reach the Best Online Sportsbooks team and what happens once your message lands with us.

The Best Way to Contact Our Team

Email is the most reliable route to reach us. We read every message that comes in and aim to respond within a couple of working days. Send your query to [email protected] and, where possible, tell us upfront what your message is about — a review correction, a general question, or feedback on our rankings. That alone helps us route it to the right person faster.

What We Can Help With

We cover a lot of ground on this site — betting apps, offshore sportsbooks, bonus terms, banking options, and more — so contact reasons vary widely. Here are the most common ones we hear from readers:

• Questions about our reviews — If something in one of our sportsbook write-ups, comparison tables, or ranking explanations isn't clear, ask us directly and we'll clarify.
• Corrections and updates — Odds, bonus terms, and licensing details at sportsbooks change often. If you've noticed something on the site that looks out of date — a bonus figure, a rollover requirement, a payout method — let us know so we can check it.
• Feedback on our methodology — We score sportsbooks on factors like odds quality, market coverage, banking speed, and reliability. If you think we've missed something worth considering, we're open to hearing it.
• Partnership or editorial enquiries — If you represent a sportsbook or an industry organization and want to discuss working with us, introduce yourself and outline what you have in mind. Note that commercial relationships never determine how a sportsbook is ranked on this site.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward the appropriate resources, including the National Council on Problem Gambling helpline at 1-800-GAMBLER.

What to Include for a Faster Response

A little detail goes a long way. If your message concerns a specific sportsbook — say, one of the sites featured in our rankings such as Lucky Rebel, Bovada, or BetOnline — let us know the exact page or claim you're referring to. If it's about a bonus offer, mention the name of the promotion so we can check the current terms, since wagering requirements and offer amounts are set by the sportsbooks themselves and can change without notice.

What Happens After You Reach Out

Every message is reviewed by a real person on our team — we don't rely on automated replies to stand in for an actual answer. Our usual response window is a couple of working days, though it can run longer during busier periods. If your enquiry needs input from more than one person on the team, we'll let you know it's being looked into rather than leave you waiting without word.

A Note on What This Site Does — and Doesn't — Do

Best Online Sportsbooks is an independent research and comparison resource. We review and rank online sportsbooks that accept US bettors based on factors like odds, market coverage, banking options, and payout reliability, and some of the sites we cover are licensed offshore rather than by a US state regulator. That's a meaningful distinction: offshore sportsbooks operate in a legal grey area for US bettors, and using one does not come with the same player protections — segregated funds, formal dispute resolution, guaranteed payouts — that a state-licensed operator would offer. We're not able to intervene in individual disputes between a reader and a sportsbook, resolve account or withdrawal issues, or offer legal or tax advice; for those, a sportsbook's own support team or a qualified professional is the right point of contact. What we can do is take reader feedback seriously when it comes to keeping our own content accurate. If you'd like more context on how offshore sites differ from licensed ones before reaching out about a specific book, our page on trusted non-GamStop casinos covers a related angle on offshore operators outside the US market.

Before You Get in Touch

All content on this site is intended for readers aged 21 and over. Sports betting carries a real risk of losing money, and nothing on this site — including anything you might ask us about via email — should be read as a guarantee of winning or a reliable source of income. If gambling has stopped being fun or is affecting your finances, relationships, or wellbeing, contact the National Council on Problem Gambling at 1-800-GAMBLER for free, confidential support, and consider using the self-exclusion or deposit-limit tools offered by any regulated operator you use. Offshore sportsbooks may not offer the same range of responsible gambling tools as state-licensed sites, which is worth factoring in regardless of what you're contacting us about.

We appreciate you taking the time to reach out, and we'll do our best to give you a straightforward, honest answer.